5Rivers Privacy Policy

5Rivers Insurance Company, Inc Privacy Policy

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We take your privacy seriously. 5Rivers Insurance Company, Inc remains committed to respecting your privacy while you use our website. The policy below is applicable to our site visitor information collection practices.

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Definitions of Terms

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Any information relating to a natural person is termed "Personally Identifiable Information" (or "PII"). Either indirectly or directly, this information, used in combination with other information available or likely available to a corporate body, is capable and can possibly identify such a person.

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Information We Collect

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Unless you choose to fill out and submit your information on our website through our specifically provided forms, interactive live chat features, or other means, 5Rivers Insurance Company, Inc does not collect Personally Identifiable Information about you. In order to provide our visitors with a better experience and usability, we do automatically collect certain information. When you visit our website, we collect the operating system you use, your IP address, and the browser you are using in order to provide a better, more personal experience.

5Rivers Insurance Company, Inc shall only process the information we receive in order to pursue legitimate business interests to establish communications with possible clients/customers and other persons with general, business-related inquiries.

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Normal Information Usage About You

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To improve our website, we use certain information to analyze our site usage. Any Personally Identifiable Information you provide, we use to respond to your inquiry or process an application form you completed on our website. We may also use it to respond to legal processes or as required by law in response to a subpoena, law enforcement agency, court order, to take action against any potential threat to the physical safety of a person or any illegal activity.

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Our Information Sharing Policy

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We may share your Personally Identifiable Information within 5Rivers Insurance Company, Inc, authorized third-party agents in any part of the world, or our business partners for purposes of data enrichment, storage, processing, or to provide services to a transaction that was requested, after ensuring that such entities are themselves bound contractually by data privacy obligations. You have the right to know the type of business we disclose your information to on a per-request basis.

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Your Privacy Rights

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Visitors to our site may have certain rights pertaining to their Personally Identifiable Information
that are provided under applicable law. These rights are:

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• The right to request access to your Personally Identifiable Information and related processing activities.
• The right to request that any inaccurate or incomplete Personally Identifiable Information be rectified.
• The right to request that your Personally Identifiable Information be erased under certain circumstances.
• The right to request that your Personally Identifiable Information processing be restricted under certain circumstances.
• The right to object to having your Personally Identifiable Information processed under certain circumstances.
• The right to receive from us, a controller, your provided Personally Identifiable Information in a machine-readable, commonly used format under certain circumstances.
• The right to report a complaint to a supervisory authority.
• The right to contact us at any time to withdraw your provided consent.

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Should you wish to exercise your rights in respect to the articles listed above regarding your Personally Identifiable Information, please use the contact section provided below. As required by law, we will respond to you within the appropriate time.

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Opt-Out and Withdrawal Rights

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5Rivers Insurance Company, Inc respects your privacy and provides you the option during any information-collection activities to refuse to provide your Personally Identifiable Information. You have the right to opt out of having your personal information shared with third parties on a per-request basis.

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The option to subscribe/opt-in to new alerts, marketing content, and newsletters, is yours. You can opt out of such communication options by clicking the link marked "unsubscribe" at the bottom of email newsletters or alerts you have received from us. 5Rivers Insurance Company, Inc will respect your wishes and adhere to your communications preferences.

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Authenticity Responsibility

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5Rivers Insurance Company, Inc will not be responsible for the authenticity of the information you provide, and it is your duty to ensure the information you provide is authentic.

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How we collect your information

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We collect your information directly from you when you provide it to us or from third parties you authorize to provide us with information about you.
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We want to process as little personal information as possible when you use our website. That's why we've chosen Fathom Analytics for our website analytics, which doesn't use cookies and complies with the GDPR, ePrivacy (including PECR), COPPA and CCPA. Using this privacy-friendly website analytics software, your IP address is only briefly processed, and we (running this website) have no way of identifying you. As per the CCPA, your personal information is de-identified. You can read more about this on Fathom Analytics' website.
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The purpose of us using this software is to understand our website traffic in the most privacy-friendly way possible so that we can continually improve our website and business. The lawful basis as per the GDPR is "Article 6(1)(f); where our legitimate interests are to improve our website and business continually." As per the explanation, no personal data is stored over time.

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Data Storage and Retention Policy

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Your Personally Identifiable Information is stored in our databases on servers of cloud-based data management services with which 5Rivers Insurance Company, Inc engages.

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5Rivers Insurance Company, Inc will keep your PII to pursue business purposes and it will be kept in line with our data retention policies.

Any PII that is received from prospective clients/customers will be retained for the entire duration of the prospective clients'/customers' business relationship with 5Rivers Insurance Company, Inc.

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Protection of Minors' Information

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The 5Rivers Insurance Company, Inc website is not aimed or directed to children under eighteen (18) years of age. 5Rivers Insurance Company, Inc does not knowingly solicit Personally Identifiable Information or market its services to anyone under the age of eighteen (18). If you have reason to believe that we have received information from a minor, please contact us as soon as possible and we will make all reasonable efforts to remove that information from our database.

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Links to Outside / Third-Party Websites

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The 5Rivers Insurance Company, Inc website may have links to other websites, including social media platforms and third-party sites, whose data collection and information gathering practices are different from ours. 5Rivers Insurance Company, Inc does not control those privacy practices or sites, and you should read the privacy notices associated with any outside website. 5Rivers Insurance Company, Inc does not make any representations, nor do we endorse, third-party websites.

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Our Continued Commitment to Your Security

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To safeguard the information we collect, 5Rivers Insurance Company, Inc uses appropriate technical, administrative, and physical procedures. To ensure that all matters relating to Personally Identifiable Information are processed lawfully and fairly, 5Rivers Insurance Company, Inc takes reasonable steps in its PII dealings. As long as there is a business requirement, or if required under other applicable laws, 5Rivers Insurance Company, Inc may retain your PII.

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Addressing of Grievances

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Any complaint or grievance relating to the processing of information should be sent in writing to 5Rivers Insurance Company, Inc. Please see below for contact information.

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Filing a Grievance:

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5Rivers Insurance Company, Inc

Email: info@5RiversIns.com

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Policy Changes

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From time to time, this policy may change. Please check back periodically for any updates or
changes to this page.